Verbe Caravan Park Booking Terms and Conditions

Thank you for choosing to book with us. We look forward
to welcoming you. By making this booking you are entering an agreement with us. Please read
our terms and conditions of booking below.

Prices
The price of the accommodation includes the following:
Electricity, hot water, use of ablution blocks, communal kitchen and braai facilities.

Pets

Small dogs are welcome Verbe Caravan Park. Dog owners must take full responsibility for their pet and to ensure they do not disturb other guests when on the property. Dogs are not permitted in communal areas and must be kept on a lead at all times.

Children
We welcome children of all ages at lower rates. Children 11 years and older are considered at adult rates. Children must be accompanied and supervised by an adult when visiting the Ablutions.

Cancellation and Insurance
By making your booking, our agreement is a legal contract. Your deposit is non-refundable when you cancel in less then 14 days before date of arrival. If you cancel within 30+ days before your arrival date,  you are entitled to 30% of your deposit back and if you cancel within 14 days before your supposed arrival, you will be entitled to receive 25% of your deposit back.

Please note the deposit and cancellation terms mentioned above have no exceptions.

Non-availability of Accommodation
We would only decline your booking if your accommodation was unavailable for reasons beyond
our control or we are fully booked. We would however attempt to refer you to alternative accommodation.

Arrival
Your accommodation will be available to you from 14:00 on the day of
arrival, unless otherwise arranged. 

Late arrival procedure
Please ensure you contact us  to let us know if you
will be arriving late. 

Departure
Please be ready to leave the accommodation by 10:00 on the day of
departure, unless otherwise arranged. 

Vehicles
Vehicles must be parked on your site unless directed by the Owners.

Speed limit
In the interest of safety, the speed limit throughout the park is WALKING PACE only, not exceeding 5kph.

Noise and behavior
In the interest of all guests enjoying their stay, we ask that excessive noise is ceased by 10 pm. Music and TV’s should not be audible to adjoining sites. Parents are responsible for ensuring their children do not disturb the peace and quiet of other park guests. Offensive behavior or rowdy parties will not be tolerated and will result in the offenders being evicted from the park.

Bicycles, scooters and skateboards
Bicycles and electric scooters are permitted in the Park. However, it is essential that safety equipment is worn at all times and not to be ridden after dusk or in communal areas. No trail, quad or mini bikes are permitted within the park.

Smoking
No smoking is permitted inside caravan park buildings and enclosed public areas. Please dispose of cigarette butts appropriately.

Damages and Breakages
Please take care when staying in our property. You are responsible and liable for any
breakages or damages, which you cause, to the accommodation or its contents. All we ask is
that you report any incidents as they occur. Any person found to be damaging park property or that of other guests will be evicted from the park and will be held responsible for repair costs. Additional cleaning costs are applicable if sites are not left in a clean and tidy state when you check-out. Camping Sites must be left in a tidy manner and facilities in working order. Sites left excessively dirty or if there is damage to the site, a fee will be charged to you commensurate to the extra time required to clean or to repair the damage.

Trees and landscaping
Removal or damage to trees, plants shrubbery or park grounds is strictly prohibited.

Your site

Please keep your site clean and tidy and use the facilities provided for rubbish and Braai and Fire ash disposal. Everyone appreciates a well kept site, so please remember that we do not allow trenches to be dug in the park, under no circumstances.

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any
vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our
employees or contractors whilst acting in the course of employment.

Privacy Policy
Any data collected during the course of this booking will be stored on our computer(s). We will
not share your details with any third party.

MARKETING

By providing your email address you agree to us sending you emails regarding park upgrades, updates and special promotional offers. (No 3rd party will have access to your information)

A warm welcome awaits you at Verbe Caravan Park.